Networks & infrastructure
Design, cleanup, migrations, and troubleshooting across Cisco, Meraki, Palo Alto, and the systems around them.
- Architecture and assessments
- Routing, switching, and wireless
- Vendor and migration planning
Richmond, Virginia · Technology consulting
Technology that works like part of the business.
Ticken helps small and midsize businesses improve infrastructure, secure cloud systems, put AI and automation to practical use, and build a digital presence that earns trust.
Systems online
T
Cloud
Network
Security
From friction
→
to flow
Where we help
Practical expertise, without the enterprise theater.
Focused projects and straightforward advice for organizations that need senior technical judgment without adding another full-time role.
AWS cloud & security
Build, improve, and secure AWS environments with practical architecture that fits the business and stays manageable.
- AWS architecture and migrations
- Identity, networking, and logging
- Cost and security reviews
Digital front door
Give a real business the online presence it deserves: clear, credible, easy to find, and easy to contact.
- Domains and branded email
- Fast, focused websites
- Contact, booking, and trust signals
AI & Business Automation
Make everyday work easier with practical AI and automation. Connect existing systems, eliminate repetitive tasks, and help your team get more done.
- AI assessments and implementation
- Workflow and business process automation
- AI agents and system integrations
How Ticken works
Clarity first. Then the right-sized fix.
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1
Understand the friction
Start with what is slowing the business down, rather than a predefined stack or sales pitch.
-
2
Make the path visible
Turn the current state into a plain-language recommendation with scope, tradeoffs, and priorities.
-
3
Build for the people running it
Implement the solution, document it, and leave the team with something they can actually own.
Practical AI
Put AI to work where it actually helps.
AI should solve a business problem without becoming another technology project. Start with work that slows your team down, connect the tools you already use, and keep people in control.
Explore AI consultingAI Phone & Customer Intake
Handle inquiries, collect service requests, schedule appointments, and coordinate follow-ups. Move customer requests forward instead of simply recording messages.
Workflow Automation
Connect the applications your team already uses. Reduce repetitive data entry, automate notifications, and keep information moving between systems.
Email & Document Processing
Turn customer emails, invoices, purchase orders, and other documents into structured information your business can act on.
Internal AI Assistants
Help employees find answers in company documents, access internal knowledge, and prepare useful operational summaries.
Built by Ticken
Small software for specific problems.
Consulting reveals the little frustrations people quietly work around every day. Sometimes the best answer is a focused tool.
Explore Ticken software
In development
VoiceLevel
A focused audio utility being prepared for the App Store.
Start a conversation
What’s more complicated than it should be?
Share the situation. Ticken will help you find the next practical move.
Email Ticken Serving Richmond and working remotely with teams anywhere.